Privacy & Data Protection — DrizzleLab

Scope. This policy applies to our websites, messages you send us, warranty and repair interactions, and any offline forms completed at DrizzleLab “Monsoon Outposts”. It does not cover third-party sites we link to or services we do not operate.

Categories of data. We may process contact details (name, email, phone), order or repair references, device and browser information (IP, user-agent), and usage data such as page paths or basic interaction events. We do not collect sensitive personal data.

Sources. Information comes from you (forms, emails, messages), from your device when you visit our site (through necessary cookies or local storage), and from service partners who help deliver orders or process payments and repairs.

Legal bases. Depending on the context, we rely on one or more lawful bases: consent (e.g., optional messages), performance of a contract (orders, repairs), legal obligations (tax, accounting), and legitimate interests (fraud prevention, service security).

Retention. We keep account and repair records only as long as needed for service and warranty — typically up to two monsoon seasons after the last activity — unless a longer period is required by law. When data is no longer needed, we delete or anonymize it.

Security. We use encryption in transit, restricted access, audit logs, and least-privilege controls. Staff who handle data receive periodic training focused on practical privacy, safe handling, and incident reporting.

Cookies and local storage. We aim to minimize identifiers. Essential cookies keep the site functional; optional analytics (when enabled) help us understand aggregate usage. You can clear or block storage in your browser settings at any time.

Analytics. Where we use analytics, we prefer privacy-first settings such as IP truncation and short retention. We do not use behavioral advertising or sell profile data.

Sharing with processors. We share limited data with service providers who help us operate the site, fulfill orders, maintain repairs, or provide secure hosting. These partners are bound by contracts that limit processing to our documented instructions.

International transfers. If data is transferred outside your region, we apply appropriate safeguards such as Standard Contractual Clauses or similar mechanisms recognized by regulators, and we limit what is transferred to the minimum necessary.

Children. DrizzleLab services are intended for adults. We do not knowingly collect personal information from children. If you believe a child provided data to us, contact us so we can take appropriate action.

Changes to this policy. We may update this notice to reflect improvements or legal requirements. Material changes will be highlighted on this page with an updated effective date. Your continued use of the site after changes indicates acceptance of the updated terms.

Compliance and Data Protection At DrizzleLab, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Data Collection and Usage We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Transparency and Accountability Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

User Rights and Choices As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at drizzlelab@gmail.com.

Contact. For privacy questions or requests, email drizzlelab@gmail.com or write to: Gate No.2, behind Empress Mall, Empress City, Nagpur, Maharashtra.